import React from 'react'; import Head from '@docusaurus/Head'; import Link from '@docusaurus/Link'; import useBaseUrl from '@docusaurus/useBaseUrl'; import AccessibilityNewIcon from '@mui/icons-material/AccessibilityNew'; import AssignmentIcon from '@mui/icons-material/Assignment'; import HealthAndSafetyIcon from '@mui/icons-material/HealthAndSafety'; import HomeRepairServiceIcon from '@mui/icons-material/HomeRepairService'; import LockIcon from '@mui/icons-material/Lock'; import MonitorHeartIcon from '@mui/icons-material/MonitorHeart'; import ShieldIcon from '@mui/icons-material/Shield'; import SupportAgentIcon from '@mui/icons-material/SupportAgent'; import VerifiedUserIcon from '@mui/icons-material/VerifiedUser'; import Layout from '@theme/Layout'; import clsx from 'clsx'; import styles from '../landing-page.module.css'; function RiskCard({ name, description }: { name: string; description: string }) { return (

{name}

{description}

); } function ComplianceCard({ icon, title, items, }: { icon: React.ReactNode; title: string; items: { name: string; description: string }[]; }) { return (
{icon} {title}
{items.map((item) => (
{item.name} {item.description}
))}
); } export default function Insurance() { const canonicalUrl = useBaseUrl('/solutions/insurance/', { absolute: true }); const ogImageUrl = useBaseUrl('/img/og/solutions-insurance-og.png', { absolute: true }); return ( {/* Hero */}

Insurance

Find insurance AI risks before they reach policyholders

Automated red teaming for health, property, auto, life, and commercial insurance AI

Request Demo Technical Documentation
{/* Risk Categories */}

Risk Coverage

Insurance-specific risk testing

Purpose-built test scenarios for the unique risks facing AI in policyholder service, claims, underwriting, and network guidance

View Full Test Coverage
{/* Regulatory Alignment */}

Regulatory Alignment

Tests mapped to the audits you face

Purpose-built scenarios for insurance's most demanding privacy, market conduct, and civil rights requirements

} title="Policyholder Data Safeguards" items={[ { name: 'HIPAA & PHI', description: 'Health data privacy, minimum necessary access, authorization', }, { name: 'GLBA', description: 'Nonpublic personal information safeguards and disclosure limits', }, { name: 'FCRA', description: 'Claims history, underwriting data, and permissible-purpose checks', }, { name: 'DPPA', description: 'Driving records, telematics, and auto policyholder data', }, ]} /> } title="Fair Coverage & Market Conduct" items={[ { name: 'ADA & Section 1557', description: 'Disability, health status, and protected class discrimination', }, { name: 'GINA & MHPAEA', description: 'Genetic information misuse and mental health parity gaps', }, { name: 'FHA & ECOA', description: 'Property and credit-related discrimination in insurance workflows', }, { name: 'State DOI Rules', description: 'Unfair trade practices, claims handling, rating, and non-renewal', }, ]} />

Also supports

State Insurance Laws GLBA FCRA DPPA No Surprises Act Network Adequacy
{/* Use Cases */}

Applications

Tested across the insurance enterprise

Policyholder Service

Coverage inquiry chatbots, eligibility verification, claims status assistants, agent copilots, and portal support.

Claims & Underwriting

Claims triage, automated adjudication, renewal decisions, rating support, and underwriting assistants.

Provider & Vendor Networks

Medical provider directories, DRP body shops, preferred contractors, rental partners, and network status tools.

Sensitive Data Workflows

PHI, claims history, driving behavior, property details, beneficiary data, and commercial coverage information.

{/* Data Protection Section */}

Comprehensive policyholder data protection testing

Insurance AI systems handle sensitive data across millions of policyholder interactions. Our specialized testing identifies PHI and non-health policyholder data exposure risks before they become privacy incidents.

  • Cross-policyholder data leakage detection
  • Social engineering vulnerability testing
  • Agent, adjuster, and provider impersonation scenarios
  • Claims history, telematics, beneficiary, and property data exposure checks
  • Session data persistence vulnerabilities
Risk report showing insurance privacy vulnerability findings
{/* Discrimination Testing Section */}

Fair coverage, claims, and underwriting testing

AI systems making coverage, claims, underwriting, or rating decisions must not discriminate based on protected characteristics. Our testing identifies bias before it becomes an enforcement action.

  • Age-based coverage discrimination
  • Disability-related benefit limitations
  • Genetic information misuse in underwriting
  • Geographic redlining and credit-score proxy discrimination
  • Occupation, marital status, and claims history retaliation checks
Risk report showing discrimination vulnerability findings
{/* Proof Banner */}

Built for regulated insurance AI

Insurance plugins developed to address real-world risks across health plans, property and casualty carriers, auto insurers, life insurers, and commercial lines.

Talk to an Expert
{/* Benefits */}

Why insurers choose Promptfoo

Private deployment options

Run entirely within your infrastructure with sensitive policyholder data kept in your environment. Self-hosted options support internal privacy controls and data residency policies.

Continuous compliance monitoring

Integrate with CI/CD pipelines to catch compliance regressions before deployment. Track security and discrimination metrics across model updates.

Audit-ready documentation

Generate structured reports for privacy reviews, model governance, and federal and state insurance examinations. Demonstrate due diligence with reproducible test results.

{/* Network Accuracy Testing */}

Provider & Vendor Network Accuracy

Network accuracy testing

Prevent surprise bills, voided warranties, and claim delays by ensuring AI systems provide accurate provider and vendor network information

Provider Status Accuracy

Test whether AI correctly identifies in-network vs out-of-network providers, facility status, tiering, and appointment or intake availability.

Preferred Vendor Verification

Detect when AI references terminated contractor, body shop, rental partner, or provider agreements that could expose policyholders to unexpected costs.

Capacity & Credentialing

Identify when AI directs policyholders to providers or vendors that are unavailable, unlicensed, not accepting work, or no longer in the network.

{/* CTA */}

Secure your insurance AI

Find compliance vulnerabilities before they become enforcement actions

Request Demo Read the Docs
); }